Payment Terms
All payments made to Life09 for the use of our institute management platform are non-refundable and non-transferable. Once a payment is successfully processed, it cannot be reversed or applied to any other account or service.
Cancellation Policy
Institutes that wish to cancel their subscription or order must submit a written cancellation request to Life09 at least 30 days prior to the desired cancellation date. The request must include a valid reason for cancellation.
- Cancellation requests received without a 30-day prior notice will not be accepted.
- Life09 reserves the right to evaluate the cancellation reason and confirm acceptance before processing the cancellation.
- Upon cancellation approval, the institute’s access to services will continue until the end of the paid period; no refunds or prorated amounts will be issued.
Subscription Auto-Renewal
All subscriptions to Life09 services are subject to automatic renewal on an annual basis unless canceled in accordance with the cancellation procedure noted above.
- By continuing to use the platform or failing to submit a cancellation request before the renewal date, institutes agree to the automatic renewal and payment for the subsequent subscription period.
- Renewal invoices will be sent in advance, and payment is due to maintain uninterrupted service.
Contact for Cancellation
Cancellation requests and related queries should be submitted via email to support@life09.in with the subject line: “Cancellation Request – [Institute Name]” from the Admin registered email ID.