Privacy Policy for Life09
Introduction
Life09 (“Platform”, “we”, “us”, or “our”) is a multi-tenant institute management system used by various educational institutions (“Tenants”) for managing academic and administrative operations. This privacy policy explains how Life09 collects, uses, stores, and protects personal and institutional information of its users (“End Users”, “Institutes”, “Administrators”) when interacting with our website or platform.
Information Collection
We collect various categories of personal and organizational data, including:
- Institute name, address, contact details, regulatory registration information
- User profiles for staff, students, and parents, including names, email addresses, phone numbers, and demographic details
- Usage logs, access records, device and browser information
- Payment and transaction records where applicable
- Communication and support correspondence
Information may be collected at registration, while using management modules, payment gateways, support features, or integrations with third party services.
Use of Information
Data is collected to:
- Provide, manage, and personalize institute management services and dashboards
- Authenticate users and enable secure access according to tenant-specific policies
- Facilitate academic, fee management, and administrative workflows
- Generate analytics and reports for institute performance evaluation
- Communicate important updates, notifications, and support responses
No personal information is sold or rented to third parties for commercial purposes.
Data Sharing and Disclosure
Data may be shared:
- With trusted external service providers for secure payment processing, cloud hosting, or analytics, under strict confidentiality agreements
- As required by law, regulatory bodies, or judicial orders to comply with Indian statutory requirements
- Within affiliated entities of Life09 for operational improvements and compliance, following consistent privacy standards.
Institutes may have access to their own tenant-specific data and reports. Inter-tenant data sharing is strictly prohibited, and technical controls ensure secure separation.
Data Security
We adopt comprehensive physical, electronic, and organizational measures to secure all information, including:
- Multi-factor authentication and password protection
- Role-based access controls according to tenant requirements
- Regular security audits and monitoring
- Encryption at rest and during transmission.
Your Rights
End users and tenants have rights to:
- Access, review, and correct their personal and institute information
- Request data deletion, subject to operational needs and legal compliance (“Right to Be Forgotten”)
- Opt-out of non-essential communications
- Withdraw consent for processing where applicable
- Request data portability in a structured format
To exercise your rights, contact our Data Protection Officer at support@life09.in
Changes to This Policy
We reserve the right to amend this privacy policy. Updates will be posted on this page and notified to tenant administrators.
Contact Information
For any privacy-related questions, concerns, or data requests, reach our Grievance Redressal Officer at contact@life09.in