Grievance Redressal Policy
Last Updated: 01st October 2025
1. Contact
Grievance Officer
netRtva, O-806, Pan Oasis, Sector 70, Noida, 201301, Uttar Pradesh, India
Email: support@life09.in
Response Time: 72 hours
2. Responsibility
We handle:
- Technical issues
- Bugs
- Platform access issues
We do not handle:
- Fee disputes
- Refunds
- Academic concerns
- Misconduct by schools
Those must be addressed to the respective school.