Refund and Cancellation Policy
Last Updated: 1st October 2025
1. Life09.care Refund Policy
Life09.care is not responsible for fee refunds.
All payments are made directly between the parent and the respective school.
2. School Responsibility
Each school must:
- Process and approve refunds
- Define its refund policy
- Handle disputes and chargebacks
- Issue receipts and credit notes
- Inform parents of fee rules
Life09.care plays no role in the refund process.
3. Payment Gateway Refunds
Refund processing timelines are controlled by:
- Razorpay
- PayU
- Cashfree
- Paytm
NOT Life09.care
4. Platform Subscription Refunds (For Institutes)
- Subscription fees to Life09.care are non-refundable once activated.
- Cancellation takes effect from the next billing cycle.
